Sunday, April 20th, 2014
For the nineth year in a row, the concession holders acesa and aumar are co-operating with the Spanish authorities to help traffic run more smoothly during “Operation Crossing the Straits”, which began on 15th June and will end on 15th September. According to information from the ministry of the interior’s general directorate for civil defence and emergencies, more than 800,000 vehicles are expected to cross the Straits between June and September.
acesa and aumar, the concession holders in the abertis group who manage the AP-7 from La Jonquera (Girona) to Alicante, have put resources in place to reinforce all their information systems in order to improve user safety as well as the smooth running of traffic on this motorway. Futhermore, this year acesa and aumar have the collaboration of the concessionary avasa, from the group abertis, that adds to all the informative maps the highway AP-68.
Information and Services to Users
Thus, the measures being taken by acesa and aumar take the form of placing information signs in Arabic and giving travellers maps, published in French and Arabic, with information about the whereabouts of medical staff, petrol stations, emergency telephones and service areas and about access to the destination ports.
Also, in some service areas on the AP-7 motorway between La Jonquera and Alicante, travellers have available a team of doctors, nurses and French and Arabic translators at Red Cross aid points.
This year, acesa and aumar have published 27,000 maps in French and Arabic. Aumar will be distributing 15,000 of them at the toll stations of Sagunto (Valencia) and Sant Joan d’Alacant (Alicante), as well as at service areas, petrol stations and shipping companies. acesa will be handing out the rest at La Jonquera due to the large numbers of vehicles coming from Europe and heading for North Africa.
Medical Assistance on the Motorway
acesa has installed six information panels in Arabic in the following areas: two signs at Montmeló (Barcelona), at the junction between the AP-7 and the C-33; two more at El Papiol (Barcelona), at the junction between the AP-2 and the AP-7, and two more at the Mediterráneo junction (Tarragona), where the AP-2 and AP-7 motorways join.
In addition, the service areas of L’Empordà (Girona), La Selva (Girona) and El
Penedès (Tarragona) have an intercultural mediator who speaks Arabic, as well as a Red Cross information point which provides travellers with two nurses, a first aiders and an ambulance. As well as playing a role in Operation Crossing the Straits, the Red Cross keeps these centres open at weekends all year round, plus the busiest days on the roads, especially during the summer holidays.
The Spanish General Traffic Directorate, in co-operation with aumar, will have information points at the service areas of La Ribera (Castellón) and La Marina (Alicante), with translators and medical assistants from 8am to 10pm, and has installed six electronic information points at the service areas of Benicarló (1), La Ribera (1), La Plana (2) and Sagunto (2).
aumar, together with the Red Cross, is co-operating in the installation of a supervised play area at the Sagunto service area. This will be open from 1st July to 31st August, from 11am to 7pm.
The motorway operators acesa and aumar belong to the abertis group, which directly manages over 1,500 kilometres of motorways in Spain.